Terms of Service

Use of the HostUnderMe service constitutes acceptance and agreement to our Terms of Service (TOS). We reserve the right to make changes to the provided Terms of Service (TOS) as needed, without any notice to our clients.

General

HostUnderMe will make sure to assist their clients as much as possible with the hosting service they rent. Regarding the technical complicity and difference from the internet, HostUnderMe will not be held responsible for interruptions or delays and the eventual impossibility for the user of an account, to gain access to the hosting service(s) due to saturation of the different networks or due to any other problem that might occur, where HostUnderMe or the user can be confronted with. The client can never hold HostUnderMe responsible for an interruption of the service for planned maintenance, emergency maintenance of the network and supremacy or an outage due to negligence of a third-party client, ddos attack and/or hack attempts.

Invoices and Due Dates

HostUnderMe generates and sends all invoices 10 days in advance of the due date. You have 10 days to pay payments and fees. You are responsible to pay any payments and fees by due date.
10 days before the due date: We generate and send all invoices.
3 days before the due date: We send unpaid invoice reminder emails.
1 day after the due date: Suspension of your hosting account.
3 days after the due date: The account/service is terminated and all data is removed from our servers.
We will not be responsible for any damages your business may suffer because of your failure to make payment. We make no warranties of any kind, expressed or implied, for the services we provide.

Content

All services provided by HostUnderMe may only be used for lawful purposes. Client hold full responsibility of the content hosted on their servers.
YOU AGREE NOT TO RUN/HOST THE FOLLOWING CONTENT ON OUR SERVICES:
Phishing Sites
IRC Bots, Proxy Scripts
Mail Bombers, Spam Scripts
Botnet Controllers, Malicious Bots
Scam, Fraudulent Sites
IP Spoofing, Making DDoS attacks, Hacking
Virus, Trojan, Malware
Child Porn

DMCA

All DMCA/Complain will be forward to account holders to deal with it.

Prices

HostUnderme has the permission to change their prices at any time. These adjustments will be announced to the customer at least 2 weeks in advance. The customer is free to cancel the agreement if not agreed with the new prices, on the date that the new prices are valid.

Cancellation

To cancel account, the customer must login to their account, click on My Services, click the service you wish to cancel, and click "Request Cancellation". Cancellation by any other means will not be an acceptable form of a cancellation request.

Money Back Guarantee

We offer 7 days Money Back Guarantee. To cancel your hosting services and receive a refund, you must contact us within 7 days from the Effective Date of the particular Services you wish to cancel. Only your monthly fees are refundable. Set up, domain name registration, SSL Certificate, Dedicated Server Payment and other one-time fees are not refundable. Violations of the Terms of Service will waive any refund.

Backup & Data

We do not provide any kind of backup system/service. You must take your own backup manually by yourselves. We are not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. We are NOT responsible for any kind of Data Loss caused due to any reason.


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